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Knowledge Center
Introduction
5
About us
What is the BitOasis Core?
What is the BitOasis Pro?
What is the Bitcoin Multi-signature wallet?
Supported countries
Account Help
14
How do I sign up to BitOasis?
How do I log in to my BitOasis account via SMS?
How do I set up TOTP (Google Authenticator)?
How do I verify my account?
How do I deposit using my credit/debit card into my BitOasis account?
See all 14 articles
Account verification
2
What are the verification tiers, requirements, and processing times?
How do I verify my account?
Money deposits & withdrawals
10
How can I deposit money using my credit/debit card into my BitOasis account?
Supported payment methods
Processing Times
How do I withdraw money to my personal bank account?
Can I withdraw money to a bank account that is not mine?
See all 10 articles
Cryptocurrencies - Buy & Sell
16
What cryptocurrencies can I buy/sell on BitOasis Core & Pro?
How to buy crypto with fiat currencies on BitOasis?
How do I sell cryptocurrencies through BitOasis Core?
How do I buy cryptocurrencies through BitOasis Pro?
How do I sell cryptocurrencies through BitOasis Pro?
See all 16 articles
Cryptocurrencies - Deposits & Withdrawals
6
Cryptocurrency deposit guidelines on BitOasis
How do I deposit cryptocurrencies to the BitOasis from an external wallet?
How many confirmations are required to process each cryptocurrency withdrawal?
How do I withdraw cryptocurrencies from BitOasis to an external wallet?
How do I send Bitcoin to the Bitcoin Multi-signature wallet from my Bitcoin account?
See all 6 articles
Fees
1
What are the fees for deposits, withdrawals and trading cryptocurrencies?
Invite & Earn - Our referral programm
0
Account Security & Management
Manage your account
8
How can I reset or change my password?
How can I change my registered phone number?
How can I change my registered bank account details?
How can I change my registered email address?
How can I change my residential address?
See all 8 articles
API & Documentation
API documentation
1
API documentation
Application guide
App Guide
10
How Do I Sign Up Using the App?
How Do I Log into my BitOasis Account via SMS?
How Do I Verify My Account Through the App?
How Do I Buy cryptocurrencies Through the App?
How Do I Sell cryptocurrencies Through the App?
See all 10 articles
FAQ's
FAQ's
42
1) What is BitOasis?
2) How do I sign up on the BitOasis platform?
3) I am not receiving the login verification email
4) I am not receiving the OTP confirmation code to login to my BitOasis account.
5) How can I deposit AED on BitOasis?
See all 42 articles
FAQs: Easy Funding
FAQs: Easy Funding
16
1. What is Easy Funding?
2. How to link my local bank account with Easy Funding?
3. Is it safe to link my local bank account to BitOasis
4. Can I link more than one bank?
5. Can I unlink my bank account?
See all 16 articles
FAQs: Manual Bank Transfer
FAQs: Manual Bank Transfer
8
1. How to make a manual bank transfer to my BitOasis account?
2. Where can I find my Transfer Reference Code?
3. What happens if I send money without sending the Transfer Reference Code?
4. Do I need to verify my BitOasis account to deposit funds?
5. I live in KSA, can I make a bank transfer to my BitOasis account?
See all 8 articles
Help Desk Software
by Freshdesk Support Desk