To receive cryptocurrencies into your BitOasis wallet from an external wallet, please follow these straightforward steps:

Step 1: Initiate the Process:

  • Open your Wallet and select the ‘Receive’ option for the cryptocurrency you want to receive.

Step 2: Get Your Deposit Address:

Either scan the provided QR code or click on the ‘Copy’ button to copy your unique deposit address. Paste this address into your external wallet when initiating the transfer to your BitOasis wallet.

Important Guidelines:

  • General Advice: Carefully review the deposit guidelines to avoid any issues during the transaction.

Specific Cryptocurrency Instructions:

  • XRP (Ripple):

    • Ensure to include the TAG provided on the “Deposit XRP” page. Failing to do so will result in lost funds that cannot be recovered.
  • EOS:

    • Both the address and memo are required for deposits. Missing the memo will cause irretrievable loss of funds.
  • Stellar Lumen (XLM):

    • You must specify both the address and memo. Omitting the memo will lead to permanent loss of your funds.

Additional Support:

For further information on our cryptocurrency trading guidelines, click Here.

If you need more assistance, please contact our customer service team by clicking Here.