To deposit cryptocurrencies from an external wallet to your BitOasis wallet, Choose the token you wish to receive from Wallets. You will find your wallet address there.
Make sure to always check our digital asset deposit guidelines carefully on the deposit page before initiating a deposit to avoid any inconveniences.
Cryptocurrencies transferred to the wrong address/ network will result in a lost transaction. If this happens, please contact our support team to check if there is a possibility of recovery.
Each cryptocurrency has a unique address. Make sure to always add your correct crypto wallet address when initiating your deposit.
Some cryptocurrencies need special memos and tags to complete the deposit successfully. Make sure not to forget to add it when initiating your deposit!
BTC: You must ensure that you are transferring to a BTC address when depositing BTC.
XRP: A special tag and an XRP address must be added in order to deposit XRP.
XLM: To deposit XLM, you must include a special memo and the XLM address.
EOS: To deposit EOS, you had to include a special memo and the EOS address.
ETH: kindly make sure to set the gas limit to at least 37,000 when sending ETH. The deposit will not be processed otherwise.
- Any cryptocurrency that is not listed on the "Wallets" page is not supported by BitOasis.
- Please make sure to deposit your crypto using the supported network for each token on BitOasis.
- The following networks are not supported for deposits on BitOasis: Binance Smart Chain network, Polygon, Omni, Avalanche, and Tron
When it comes to supported cryptocurrencies, you can keep yourself up to date by visiting the homepage of your wallet or by clicking here.
If you require any further clarification or assistance please contact our customer service team by clicking here.