Depositing cryptocurrencies into your BitOasis wallet is a straightforward process when done correctly. To ensure a smooth and secure transaction, it’s important to follow the provided guidelines carefully. This document will help you understand how to locate your wallet address, the importance of using the correct network, and the requirements for specific cryptocurrencies.



Depositing cryptocurrencies from an external wallet to your BitOasis wallet is simple and secure when following these steps:


  1. Select Your Token

    • Navigate to the Wallets section and choose the cryptocurrency you wish to deposit.
    • Your unique wallet address for the selected cryptocurrency will be displayed.

  2. Review Deposit Guidelines

    • Before initiating a deposit, carefully review the deposit guidelines for digital assets on the deposit page to avoid any potential inconveniences.

  3. Avoid Errors

    • Transferring cryptocurrencies to the wrong address or network, or depositing an unsupported token, can result in permanent loss of your funds.
    • If this occurs, contact our support team to discuss potential recovery options.

  4. Use the Correct Wallet Address

    • Every cryptocurrency has a distinct wallet address. Always double-check that you are using the correct wallet address before initiating your deposit.

  5. Include Required Memos and Tags

    • For certain cryptocurrencies, it is mandatory to include memos or tags for the transaction to be successfully processed.

  6. Verify Supported Tokens and Networks

    • Only deposit cryptocurrencies supported by BitOasis.
    • Visit the Wallets page or check the homepage for the list of supported tokens.


Specific Cryptocurrency Guidelines

  • BTC (Bitcoin): Ensure that you send BTC to a Bitcoin wallet address.
  • XRP (Ripple): Include both a unique tag and an XRP wallet address.
  • XLM (Stellar): Include both a special memo and the XLM wallet address.
  • EOS (EOS.IO): Include a special memo along with the EOS wallet address.
  • ETH (Ethereum): Set the gas limit to a minimum of 37,000; otherwise, the deposit cannot be processed.


Important Network Restrictions: 

To prevent loss of funds, always use the supported network for each cryptocurrency. 

Please check the following article 


Stay Up-to-Date


For the most recent list of supported cryptocurrencies, visit the Wallets page or the homepage


If you require any further clarification or assistance please contact our customer service team by clicking Here.