In order to change your Email address please submit a general Support ticket, you will be required to provide the following:

  1. Old Email Address:
  2. New Email Address:
  3. Copy of your passport:
  4. A picture of yourself holding your passport (Please make sure that the passport's main page is clearly visible) 

  5. A paper with the following written on it:
  1. BitOasis, 
  2. Old email address
  3. New email address
  4. Today's date
  5. Your signature, matching your passport signature.